Payment Policy

Last Updated: January 19, 2026

This Payment Policy page explains how payments are processed on the Soraveux website, including accepted payment methods, currency usage, transaction security, and references to related store policies that govern billing, shipping, returns, and data protection.

Accepted Payment Methods

Soraveux currently accepts PayPal as the authorized payment method for all purchases made through our website. All payments must be completed using PayPal at checkout. Orders will only be confirmed once payment authorization has been successfully completed through the PayPal payment gateway.

Currency for Transactions

All purchases made on the Soraveux website are processed in Malaysian Ringgit (MYR). If a customer chooses to pay using a different currency through PayPal, currency conversion rates or additional fees may be applied by the customer’s bank or payment provider. These charges are determined solely by the financial institution and are beyond our control.

Billing Authorization and Payment Confirmation

Full payment is required at the time of purchase. All transactions are subject to authorization and verification by PayPal. Orders will not be processed, fulfilled, or shipped until payment has been successfully confirmed. Soraveux reserves the right to cancel or place orders on hold if payment authorization fails, is reversed, or cannot be verified.

Secure Payment Processing

All billing and payment transactions conducted on the Soraveux website are protected using SSL (Secure Socket Layer) encryption technology. This security measure ensures that sensitive payment and personal information transmitted during checkout is encrypted and safeguarded against unauthorized access.

Shipping Policy Overview

Orders are processed and delivered in accordance with Soraveux’s established shipping procedures, including defined order cut-off times, handling periods, estimated transit times, and non-operational days. Customers are encouraged to review the complete shipping terms before placing an order by visiting our Shipping Policy page at: https://soraveux.com/policies/shipping-policy

Return and Refund Policy Overview

Soraveux maintains a transparent and customer-focused return and refund process. Eligible items may be returned or exchanged within the applicable return window, and approved refunds are issued to the original payment method used at checkout. Full eligibility requirements, timelines, and procedures are detailed in our Return & Refund Policy, which can be accessed at: https://soraveux.com/policies/refund-policy

Privacy Policy Overview

Protecting customer privacy is a priority at Soraveux. Personal and payment-related information is collected and processed securely and is used solely for order fulfillment, customer support, legal compliance, and service improvement purposes. For full details on how customer data is handled and protected, customers may refer to our Privacy Policy at: https://soraveux.com/policies/privacy-policy

Google Merchant Center Compliance

Soraveux complies with Google Merchant Center policies, ensuring that all billing terms, accepted payment methods, pricing disclosures, currency information, and checkout processes are accurate, transparent, and easily accessible. We are committed to maintaining compliance with Google’s requirements to provide a trustworthy and secure shopping experience.

Need Help?

If you have questions regarding billing, payments, or checkout, our customer support team is available to assist you.

Store Name: Soraveux

Email: info@soraveux.com

Contact Number: +601151809891

Address: 37, Jln 1/116B, Kuchai Entrepreneurs Park, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Customer Support Availability: Monday to Friday, 10:00 AM to 7:00 PM (GMT +8)

Contact Form: https://soraveux.com/pages/contact